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Shopping Policies

Universal Fine Print

 

These are the universal restrictions that apply to every Crave Local Deal, Gift Card, or Coupon (unless specifically contradicted in the deal/gift card/coupon’s fine print):

*  Not valid for cash back (unless required by law).

*  Must use in one visit.

*  Doesn’t cover tax or gratuity.

*  Can’t be combined with other offers.

*  Can’t use until day after purchase.

Restaurant Crave Local Deals, Gift Cards, or Coupons are valid toward alcohol unless the fine print states otherwise. You must be 21+ to use this site.

 

Approved wine sellers

Sellers must include the following information within each item description:

  • Link to our alcohol policy page: http://cravelocal.com/shopping-policies
  • A lawful shipping policy that specifies the states to which you can ship wine (if any), and any restrictions on such shipments (for example, whether the wine can be shipped directly to consumers)
  • State-by-state eligibility requirements for potential buyers, indicating whether buyers in particular states would be required to receive wine at a particular location in the seller’s state, instead of having it shipped directly.
  • The buyer’s age requirement.
  • Language which lets buyers know that the seller has been pre-approved by Crave Local prior to listing wine.

Wine buyers

In order to purchase wine on Crave Local from pre-approved wine sellers, buyers must meet the following requirements:

  • Be at least 21 years old
  • If the recipient of the wine isn’t the buyer, the buyer must make sure that the recipient is at least 21 years old
  • Make sure that the transaction follows all interstate commerce laws, including all laws around shipping and fulfillment

Buyers, by bidding on or purchasing these items, warrant and represent that they are aware of and are in compliance with their own state laws and regulations.

State laws

Every state in the US has different laws for the sale of wine, especially when dealing with wine sales across state borders. Members should fully research and understand federal and state laws before listing wine. If you want to sell wine, you should also take the time to review state shipping restrictions that are in the Requirements for wine-related transactions on Crave Local section below. The Wine Institute is a great place to find more information on the laws for selling wine.

Requirements for wine/spirits-related transactions on Crave Local

Be sure to meet all the following terms and conditions when buying or selling wine on Crave Local. These terms and conditions may change over time. It is your responsibility to visit these pages to see if and how it may have changed, so that you can remain compliant.

  1. Limitation of liability: Both buyer and seller expressly acknowledge and agree that Crave Local shall not be liable for any special, incidental or consequential damages or lost profits (however arising, including negligence) resulting from or in connection with the sale of property on the Crave Local site.
  2. Representations and warranties:
  • Each seller represents and warrants that:
  • The seller of the wine has the right, power, and authority to sell the wine.
  • The owner of the wine owns all necessary and required licenses to lawfully carry out wine-related transactions on our site, and ship the item to its purchaser.
  • The recipient (and buyer if different from the recipient) has proven he or she is 21 years of age or older prior to delivery.
  • The transaction will comply with all interstate commerce laws, including all laws around shipping and fulfillment.
  • Each buyer represents and warrants that:
  • The buyer of the wine is at least 21 years old.
  • The recipient of the wine is at least 21 years old.
  • The transaction will comply with all interstate commerce laws, including all laws around shipping and fulfillment.
  1. Indemnification: The seller is solely responsible for compliance with all laws associated with the sale of wine. The seller indemnifies Crave Local of all responsibility associated with this sale. It is therefore the seller’s sole discretion of the completion of the transaction based on its ability to assure that the transaction is in compliance with all laws associated with the sale of alcohol.
  2. Shipping: Certain local, state, and federal laws and regulations govern and limit a seller’s ability to sell and ship wine and other alcohol. As a seller, you are solely responsible to consult with legal and/or other experts to determine which laws and regulations may impact your activities and to fully abide by those laws and regulations. Since each state has its own regulations governing the shipment of wine, seller must clearly note which states it is able to ship to in the item description.
  3. Age: Wine shipped by seller requires the recipient to be in possession of photo identification confirming he/she is 21 years of age or older. Buyer, if different from recipient, must also show proof of age.

 

Deal FAQ:

 

Below are the most frequently asked questions we receive about deals featured on a Crave Local Deal, Gift Card, or Coupon. Unless stated otherwise in The Fine Print section (“Terms”) of the deal, these answers apply to all deals on a Crave Local Deal, Gift Card, or Coupon.

How long do I have to wait to use my Crave Local Deal, Gift Card, or Coupon once I’ve purchased it?

You can use most Crave Local Deal, Gift Card, or Coupons the day after you purchase them – our businesses typically request we hold back the floodgates until they can properly care for all your libations effectively.

You can save your Crave Local Deal, Gift Card, or Coupon to your mobile wallet as soon as your order is processed (or print it if you prefer) which typically happens a few minutes after placing your order, but can occasionally take up to a few hours if we’re really busy. We’ll email you as soon as your Crave Local Deal, Gift Card, or Coupon is ready.

Can I give this Crave Local Deal, Gift Card, or Coupon as a gift?

Yes, by all means! You can give your Crave Local Deal, Gift Card, or Coupon to your Mom, brother, girlfriend, college roomie, old high school flame, or whomever you want, or use the gifting options to send or print for a friend. We make gifting easy. Even if your name is on the Crave Local Deal, Gift Card, or Coupon you are sending along as long as the number hasn’t been used yet, your friend won’t have a problem using it. Great food and drink were meant for sharing!

The fine print says “Limit 1 per person” and “May buy multiples as gifts.” Can I buy myself some Crave Local Deal, Gift Card, or Coupons as gifts to myself and use more than one?

No, you can’t. If the fine print says this, you can only redeem one. If you buy more than one then you have to give them away as gifts to other people. That’s totally cool, because it will mean you made someone’s day. Don’t forget, most venues on Crave Local are aiming to create great loyalty programs for customers they value, like you. If you have suggestions, share them, and make sure they know you came there from Crave Local. This is about long term relationships, and hospitality is truly a state of mind!

 

What’s your refund policy?

 

Crave Local will provide a refund if you change your mind within five days after you’ve purchased your voucher and want to “return” the unused voucher.

Our goal is 100% satisfaction. If you have had an unsatisfactory experience let us know at [email protected] While we do not guarantee a refund except as noted above, we will try to address your concerns. We request that all venues comply with state regulations regarding gift card and expiration laws.